Shipping policy

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed slightly. We will notify you by email if there is a significant delay.

Shipping Times

Shipping times vary based on product and destination.

Estimated delivery time:

7–20 business days after shipment

Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, customs, weather, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.
Promotions such as free shipping may apply to qualifying orders.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information.
Tracking updates may take 2–5 business days to appear after shipment.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an address error, reshipping costs may apply.

Lost or Delayed Packages

If your order appears delayed or lost, please contact our Support Center and we will assist you in locating the shipment.

We are not responsible for delays caused by the shipping carrier once the order has been shipped.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos or video so we can resolve the issue.

International Shipping

We ship to multiple countries. International shipments may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the customer.